Plumbing · AI Agents
Emergency calls missed.
Customers not coming back.
Dispatch going sideways.

Find out exactly where your Plumbing business is handling tasks manually — and deploys AI agents that do it automatically, around the clock.

The Problem
What It's Actually Costing You
Emergency calls going unanswered after hours
/ 01

A homeowner with a burst pipe calls at 10pm. If you don't answer, your competitor does — and earns a customer for life.

Repeat customer base with no automated re-engagement
/ 02

Your best customers have another job waiting — a water heater, a fixture, a drain. They just haven't called yet. And you have no system to reach them first.

Dispatch chaos across multiple jobs and techs
/ 03

You're running dispatch in your head or through texts. When things go wrong, there's no system — just you on the phone sorting it out.

No system for upselling service plans or maintenance agreements
/ 04

Service plans are recurring revenue that smooths your cash flow. Most plumbing companies never offer them because they have no system to manage them.

Invoice follow-up done manually or not at all
/ 05

Outstanding invoices sit because chasing payment takes time you don't have. That's your money — and it's already in their bank.

Seasonal campaign promotions never executed due to time
/ 06

You meant to send a water heater promo in October. You didn't. A hundred customers installed someone else's water heater this winter.

AI Agents
What It Actually Is

AI agents are different from automations. An automation runs a fixed set of steps when triggered. An AI agent can have a conversation, make decisions, answer questions, qualify leads, and handle exceptions — without a human. We build custom agents for trades businesses that handle customer-facing and internal tasks around the clock, escalating to your team only when a human is actually needed.

01
Define Use Cases

We identify which customer-facing and internal tasks would benefit most from an AI agent, and scope exactly what the agent handles and when it escalates.

02
Design and Train Agent

We design the agent's logic and train it on your business — your services, your voice, your FAQs, and your specific workflows.

03
Integrate and Test

We connect the agent to your existing tools and run it through hundreds of test scenarios before it touches a real customer.

04
Deploy and Monitor

We deploy the agent and monitor performance — tracking response quality, escalation rate, and customer outcomes.

Deliverables
What You Actually Get
Use case scoping
We identify which tasks are best suited for an AI agent and define exactly what the agent will and won't handle.
Agent design
We design the agent's logic, conversation flows, escalation paths, and fallback behavior.
Build and training
We build the agent and train it on your business — your services, your pricing structure, your FAQs, your voice.
Tool integration
We connect the agent to your existing tools — CRM, calendar, communication platforms — so it can take real action.
Testing and QA
We run the agent through hundreds of scenarios before it goes live — including edge cases and difficult conversations.
Deployment and monitoring
We deploy the agent and monitor its performance — response quality, escalation rate, and customer satisfaction.
The Outcome

Customer-facing inquiries answered instantly, around the clock. Leads qualified and appointments booked without a human in the loop. Your team focused on the work that requires a human — not the repetitive communication that doesn't.

Fit
Is This Right for You?
Good fit if…
  • You run a plumbing company with techs in the field
  • You have a customer base that should be generating more recurring work
  • After-hours coverage is a real gap in your operation
  • You're losing track of jobs and follow-ups as the business grows
  • You know you're leaving service plan revenue on the table
  • You want your operation to run without everything going through you
Not for you if…
  • You're a solo plumber with no team yet
  • You already have robust re-engagement and follow-up systems
  • You're not ready to invest in improving your operations

Start with a free AI agent consultation.

A 30-minute call where we define which tasks are best handled by an AI agent in your business, what that agent would do, and what it would cost to build and deploy. No demo. No pitch. Just a clear picture of what's possible and what it takes.

30 minutesCustom agent scopingNo obligation
Book My Free Consultation →
Pricing
What's Included
01 · Starter
Single Agent Deploy
  • One focused AI agent for a specific use case (e.g. after-hours chat, lead qualification)
  • Agent design, build, and training
  • Integration with one external tool
  • Testing and launch
  • 30-day monitoring
Get Started
02 · Core
Multi-Agent System
  • 2–3 AI agents covering different parts of your operation
  • Full use case scoping and agent design
  • Multi-tool integration
  • Testing and QA across all agents
  • Launch and 30-day monitoring
  • Staff walkthrough and documentation
Get Started
03 · Premium
Full Agent Stack
  • Comprehensive AI agent infrastructure across the operation
  • Customer-facing agents (chat, SMS, email) + internal agents (dispatch, scheduling support)
  • Full tool integration with CRM, calendar, and communication platforms
  • Advanced training on your business, voice, and workflows
  • Ongoing monitoring and agent improvement
  • Monthly performance review
Get Started
FAQs
Common Questions
A chatbot follows a script. An AI agent can understand context, handle unexpected questions, make decisions, and take actions — like booking an appointment or looking up information. The experience for the customer is completely different.
Yes. We integrate the agent directly with your scheduling system. A customer can go from "I need a quote" to "booked for Tuesday at 10am" in a single conversation — without anyone on your team being involved.
We design clear escalation paths. When the agent encounters something outside its scope, it collects the information and routes the conversation to a human — with full context. Nothing falls through the cracks.
We train the agent on your specific services, service areas, pricing, FAQs, and communication style. Before launch, we test every scenario to ensure the agent represents your business accurately — and we update the training as your business changes.
It depends on the complexity of the use case and the number of tool integrations required. A single-focus agent is significantly less expensive than a multi-tool agent handling full customer interactions. We scope and price every engagement after the initial consultation — so you know the number before you commit.
We build agents for web chat, SMS, email, and inbound call handling. Most trades businesses benefit most from web chat and SMS — that's where customer inquiries actually come from. We recommend the right channel based on how your customers prefer to communicate.
Yes. We work with Jobber, ServiceTitan, Housecall Pro, and most major dispatch platforms. Whether you're running a small team or managing multiple crews, we build systems that connect with the tools you already use.
About SwiftBuild
We Build for Trades.
Nothing Else.

SwiftBuild is a digital agency built exclusively for trades businesses across Canada. Every service we offer — AI systems, automations, websites, lead capture — is designed around how HVAC, roofing, plumbing, and cleaning businesses actually operate. We don't adapt generic solutions. We build from the ground up for your industry.

Every missed after-hours call is a job your competitor booked. Every un-re-engaged customer is revenue that walked out the door.

Book My Free Consultation →

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