- Web chat & SMS AI agent
- Basic lead qualification script
- Calendar booking link integration
- 30-day support & monitoring
SwiftBuild Trades Solutions
Voice Agent & Booking
An AI system that answers calls 24/7, qualifies leads, and books appointments.
The Problem We Solve
Roughly half of trades calls come after hours or while you're on the tools. Every call that hits voicemail is a customer dialing the next number on the list — and they don't call back.
The Service
What It Is
A voice agent is a smart, interactive AI system trained specifically on your trades business. Answering calls instantly 24/7, it goes beyond simple messaging. It handles customer FAQs, qualifies call urgency, syncs with your CRM calendar, and schedules jobs directly. Never miss an emergency lead again.
The Outcome
No missed emergency calls, qualified lead capture, and appointments booked automatically 24/7 without extra staff.
01
Define Scenarios
We map out your call scripts, pricing thresholds, service areas, and emergency triage rules.
02
Train Voice Model
We build and train the AI voice agent using real contractor scenarios and custom prompt engineering.
03
Connect CRM
We integrate the agent with your scheduling tools so it can check availability and create jobs.
04
Tweak & Launch
We run scenario testing, set up call forwarding, and monitor calls for the first 30 days.
Deliverables
What You Actually Get
Conversation mapping
We map out what questions the agent will answer, how it qualifies leads, and when it escalates to a human.
Agent training
We train the voice model on your services, pricing guidelines, service areas, and company voice.
CRM & calendar integration
Direct integration with Jobber, ServiceTitan, or Google Calendar to book appointments.
Testing & QA scenarios
We run the voice agent through hundreds of mock test calls to ensure clean responses.
Inbound call routing
Configuring call forwarding from your business line to ring the AI agent after hours or during overflows.
Performance dashboard
Access to a dashboard where you can listen to call recordings, read transcripts, and track bookings.
30-day voice model tuning
We review call logs and adjust agent prompts daily during the first month to optimize accuracy.
Pricing
Clear Scope.
Transparent Costs.
Transparent Costs.
Every project starts with a fixed quote — no hourly surprises. Pick the scope that fits your operation.
Starter
Tier 01
Inbound Chat Agent
fixed-price quote
Most Popular
Core
Tier 02
Voice Booking Pilot
fixed-price quote
- Inbound voice agent with natural speech
- Custom script matching your services
- Direct CRM booking integration
- Triage protocol for emergency routing
- 30-day voice model tuning
Premium
Tier 03
Enterprise Voice Engine
fixed-price quote
- Everything in the Voice Booking Pilot
- Multi-agent setups for distinct crews
- Custom phone number & voice selection
- Outbound booking follow-up calls
- Weekly log auditing & tuning
Hear a demo voice call.
Leave your number and we'll have our AI agent call you immediately to demonstrate exactly how it handles booking a service job. No pitch, just a test call.
Instant test callCRM booking demoVoice quality check
Schedule My Voice Demo CallFAQs
Questions, Answered